SPC Simplified for Services

This quality training text is designed to teach the basics of statistical process control to service personnel, so that they can use statistical metho to verify that their system is stable, capable, and on target with customer requirements.

SPC Simplified for Services

This quality training text is designed to teach the basics of statistical process control to service personnel, so that they can use statistical metho to verify that their system is stable, capable, and on target with customer requirements. Published by Quality Resources, One Water Street, White Pla

More Books:

SPC Simplified for Services
Language: en
Pages: 300
Authors: Davida Amsden, Howard Butler, Robert Amsden
Categories: Business & Economics
Type: BOOK - Published: 2012-12-06 - Publisher: Springer Science & Business Media

In this book, we talk about many of the tools and techniques of qual ity. These tools are easy to learn. So you can better see where the tools of quality fit in your service business, we will first talk about what it takes to become a quality organization. THE
SPC Simplified for Services
Language: en
Pages: 299
Authors: Davida M. Amsden, Howard E. Butler, Robert T. Amsden
Categories: Business & Economics
Type: BOOK - Published: 1991-05-31 - Publisher: Productivity Press

This quality training text is designed to teach the basics of statistical process control to service personnel, so that they can use statistical metho to verify that their system is stable, capable, and on target with customer requirements. Published by Quality Resources, One Water Street, White Pla
100 Methods for Total Quality Management
Language: en
Pages: 256
Authors: Gopal K Kanji, Mike Asher
Categories: Business & Economics
Type: BOOK - Published: 1996-03-05 - Publisher: SAGE

From force field analysis to `zero defects', from `brainstorming' to the Deming Wheel, this volume meets the need for a short, accessible reference to the 100 most frequently adopted methods for implementing total quality management. Central to the book is a broad interpretation of TQM - the methods addressed are
Increasing Effectiveness
Language: en
Pages: 192
Authors: Mr John Stone, John Stone
Categories: Education
Type: BOOK - Published: 2014-01-21 - Publisher: Routledge

The management of quality has emerged as the key development issue for education in the 1990s and beyond. In the context of education, quality is an ellusive concept and difficult to define. This text offers practical ideas and suggestions from which the reader can choose to meet their own particular
Total Quality Management (TQM)
Language: en
Pages: 52
Authors: Mr John Stone, John Stone
Categories: Management
Type: BOOK - Published: 1993 - Publisher:

Books about Total Quality Management (TQM)